franz_floyd for
veterinary clinic
what makes the money
The money is in the animals already on your books coming back: the annual check, the vaccine due, the dental that was mentioned once and never scheduled. A pet that keeps its next appointment is worth more than a new client who comes once.
what comes off your plate
The due-and-overdue list stops being something anyone has to read. Owners hear from you when a vaccine, a check or a repeat prescription comes round, and more of those visits land on the diary.
Chasing people who were told to come back for a follow-up or a dental quote stops falling to the front desk. The reminder goes out and the booking comes in.
The same questions after a consult - feeding, aftercare, when to worry, what the medication does - get answered without a nurse stopping work, and fewer calls come back to you.
your part
You look at what is about to go out, you say yes, it sends. Nothing reaches a client without you seeing it first.
two more blocks
what comes off your plate
your part
- the rest.
- your own trade is free: type it in the box below. this one was written for someone else. a phone or handle opens blocks 2 and 3, and every other kept answer, for thirty days.
another trade
written for your trade, on the spot. the trade is logged, you are not.